Workflow automation

BotMaker

A WhatsApp automation workspace that brings configurable bot behavior, workflow design, and operational management into one SaaS dashboard.

BotMaker concept illustration: DESIGN, CONNECT, OPERATE
Engineering illustrationDESIGN · CONNECT · OPERATE

Project status

Selected-company pilot

Technology stack

JavaScriptPostgreSQLAutomation

Engineering focus

Messaging workflows, managed as a system.

BotMaker gives bot operations a central workspace. Configuration, workflow development, and operational management come together in one dashboard, with the product currently being piloted by selected companies.

01 / Context

A messaging bot needs more than isolated commands.

Messaging automation becomes more demanding as bot capabilities and workflows multiply. The challenge is to give those operations a common place to be designed, configured, and managed.

02 / The system

A shared dashboard for bot behavior and operations.

BotMaker brings WhatsApp bot operations into a configurable SaaS dashboard. Users shape behavior and workflow capabilities through a central interface, then manage those operations from the same workspace. The product is currently in pilot with selected companies.

03 / Capabilities

Workflow design and operational management in one place.

One operational workspace

A central dashboard brings bot operations together in a single application.

Configurable bot behavior

Workflows and capabilities can be shaped through the dashboard to support different operational needs.

Selected-company pilot

The product is being piloted with selected companies as part of its current rollout stage.

04 / System map

Configured behavior becomes a managed messaging workflow.

This conceptual sequence explains how the project’s main capabilities connect.

  1. Define the workflow

    Users shape the behavior and capabilities required for a bot operation.

  2. Configure the bot

    The SaaS dashboard provides a common place for configuration.

  3. Run messaging operations

    Configured behavior supports the connected WhatsApp workflows.

  4. Manage from one workspace

    Bot operations remain accessible through the central dashboard.

05 / Scope & status

Current project scope.

Currently in pilot with selected companies.

For questions about this project or its relevance to your organization, contact admin@psiphas.org.
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